Reflections 4

In Chapter 13 over Exercising Control, we learned about the steps to the control process, having effective control, and the different types of control. I found learning effective control techniques very interesting and insightful. The different steps to effective control are focusing on the right activities, doing them in a timely and cost-effective manner, checking for accuracy and conciseness, and making sure they are accepted by those affected. The most confusing chapter of late has been chapter 15 : Selecting, Appraising, and Disciplining Employees. This chapter's difficult because of the selection process. The different steps are hard to memorize.