Scribe post 11-8-10

In class 11-8-2010 we discussed chapter 12 Managing Conflict, Stress and Time. First Bethany gave a Caleb, Joe, Will and Justin something to hold over their heads throughout the lecture to symbolize stress. First we learned what causes conflict: Examples: Different views, Personal goals, non ability to understand the actions of others. Second we discussed conflict management styles, forcing, avoiding, compromising, accommodating and collaborating. Based on concern for others and concern for self we found the best way to manage conflict was through collaborating. Then we talked about principled negotiation and how it worked well when resolving conflict about goals, structure and change. After that we learned about interpersonal conflict and the three steps: 1 Evaluate conflict style, 2 identify conflict behavior, 3 learn confrontational reduction skills. Then we discussed stress and how there is positive and negative stress, and we went over the three major causes of stress (Life events) (Personal Psychological Makeup) (work). Next we learned how to cope with stress and four ways to do so. (Physical Exercise) (Relax) (Sense of control or plan) (Good interpersonal relationships). The point in the guys with the objects they had to hold over their heads was to show how stress is different according to how much you have to deal with some tasks are more or less stressful than others. The last topic of the day was time management, and how to manage tasks that are important or urgent or even important and urgent. Bethany had us make a to-do list of everything we had this week then we separated important from urgent stuff and important and urgent stuff. We discovered the best way to manage time was to always get the important stuff done then it would never become urgent.

The next scribe will be Will.